April 22, 2021 “Engagement Strategy – How to use customer stories and storytelling to engage with customers in a new way”

Thursday 22 April 2021
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Date: April 22, 2021

Time: 12.00 – 13.00

Where: Webinar 

Interactive Lunch Talk with Charlotta Björk Danielsen

Engagement Strategy – How to use customer stories and storytelling to engage with customers in a new way

 

In this interactive webinar with Charlotta Björk Danielsen — Engagement Strategy Manager at Oracle I Storyselling and Member of the Young Professional Committee of the Swedish Chamber — we will discuss the importance of Customer engagement in times of change, including clear examples of storytelling and how it can enhance customer relations at your business.

 

Do you want to build confidence and skills to use storytelling as a part of your sales conversation?

Join our workshop to get inspired and discover how storytelling can help you have more interesting and engaging meetings with your customers and colleagues in this zoom era.

Several hundred sales professionals from all over the world have attended this workshop with Charlotta Björk Danielsen, Engagement Strategy Manager at Oracle, and when asked “How likely are you to recommended this training to a colleague gave it a Net Promoter Score of 9.3

“As an Engagement Strategy Manager, I combine my background in core technology sales at Oracle, with my years in narrative research, to help sales representatives have more interesting conversations with their customers.”

Charlotta Björk Danielsen

 

Workshop Flow: 

30 min “Storytelling theory”

– How and why should we use storytelling

– Tips and tricks for using storytelling in a sales conversation

20 min “Hands on practice”

– Introduction and practice with the “focus” technique

10 min Summary and Wrap up

 

 

 

 

 

 

 

                         

 

Participation Fee

This webinar is offered free of charge.

Registration details

April

Patrons