The Swedish economy is showing a stronger recovery than expected during the autumn. The labour market situation has also developed more positively compared with previous assessments. The employment rate is expected to be somewhat higher this year and next year compared with the assessment in the Budget Bill for 2021, while unemployment is expected to be lower. However, in the future, activity is expected to be hampered as a consequence of an increased spread of the COVID-19 virus and restrictions. This is clear from the Ministry of Finance’s most recent economic forecast, presented today by Minister for Finance Magdalena Andersson.
- With the , consumers can manage all their purchases and get push notifications when a payment is due. In the app, shoppers can also keep track of deliveries and manage returns. By paying with our free 14-day invoice, consumers can be assured that they get the products they order before any money is drawn from their bank account.
- We are doing everything in our power to make consumers pay on time. Our recently launched “” is an additional way of educating consumers on how to avoid reminder fees. By completing the test, Klarna will waive the reminder fee to consumers who have missed the due date on a payment, to ensure that it won’t happen again.
- Our with some of the highest interest rates in Sweden.
- The “Mission Zero” () which is a long-term commitment to reduce the number of customer complaints on our services to zero. Since the launch, we have managed to reduce them from 40 complaints per 1 million purchases in 2018, to less than 20 on average in 2020. We have taken a lot of actions to achieve this, but we are not happy until we have reached our final goal.